Legal notice


  • Agence LUCIE
  • 46 boulevard de Sébastopol – 75 003 PARIS
  • Tél. : +33 1 42 65 47 87
  • SAS with a capital of 149 184 € registered in the Paris Trade and Companies Register under n° 513 180 273

Director of the publication

Mr. Alan Fustec, President, in his capacity as legal representative of the Agence LUCIE


  • Greenshift
  • 9, rue Campagne Première – 75014 Paris
  • Tél. : +33 9 53 54 22 66
  • SAS with a capital of €20,000 registered in the Paris Trade and Companies Register under number 524 234 051.

Site content and limitation of liability

Through its website, the Agence LUCIE provides users with various information and tools related to the social responsibility of companies and organizations. The Agence LUCIE declines all responsibility for any errors or omissions, or for the results that may be obtained through the use of this information or the hypertext links present on its website.

Thank you for notifying us of any errors or omissions on our part at

Right of reproduction

Article L122-4 of the Code of Intellectual Property states that: “Any representation or reproduction in whole or in part without the consent of the author or his successors or assigns is unlawful. The same applies to translation, adaptation or transformation, arrangement or reproduction by any art or process whatsoever.

The content of this website is the property of Agence LUCIE. You are authorized to consult the data it contains for your own personal non-commercial use only, which excludes any commercial exploitation at a local, national or international level. In particular, no logo, text, sound, graphic or image contained in the site may be copied, reproduced, modified, published, issued, posted, transmitted or distributed by any means whatsoever without the prior written authorization of Agence LUCIE.


When you visit the LUCIE Agency site, several cookies are installed on your hard disk. These cookies are small text files that cannot hide viruses or be executed. They do not contain any personal data.

Their presence allows us to collect usage statistics to improve the quality of the site.

Treatment of your personal data

Data protection policy

Agence LUCIE is committed to ensuring that the collection and processing of your data, carried out on, complies with the General Data Protection Regulation (RGPD) and the French Data Protection Act.

Each form limits the collection of personal data to what is strictly necessary (data minimization) and indicates, where applicable, which data are mandatory and which are optional. We only process personal data for specific, explicit and legitimate purposes.

What information do we collect?

In the course of our relationship, we may collect information about you. We only collect data that is relevant to the purpose of the relationship. The mandatory nature of the data is mentioned in the collection forms.
The data can be very varied but is always associated with a physical person.
Depending on the situations in which we are in contact with you or the services you use, we may need to collect several categories of information.

Identification and contact information

  • Identity (last name, first name, gender)
  • Postal address
  • E-mail address
  • Telephone number to contact you
  • Data related to your professional situation

Data related to your professional situation

  • The type of job you have
  • The organization in which you work

Data relating to your terminals and your navigation

  • Data on your devices (PC or phone)
  • The pages you visit
  • Statistics related to the newsletter service

Data related to our exchanges and interactions

Source of the data

The data is derived from the registration by the person via the various forms proposed.

The information collected in the questionnaire is recorded in a CRM.

The data marked with an asterisk in the questionnaire must be provided in order to continue.

These data relating to loyalty and prospecting are kept for 3 years from the last exchange.

Recipients of the data

The Agence LUCIE does not sell your data.

In general, your data is only intended for persons, entities or organizations which, by virtue of their missions or functions, can legitimately process your data in accordance with the purposes described above.

Categories of recipients

The following are recipients of the data: the LUCIE Agency, its partners or service providers when they participate in the achievement of the purposes for which your data is collected in the context of the subscription and execution of your insurance contracts or the services you use.

In some cases, your data may be shared with others where they are interested or involved. This is the case with some of our partners who offer benefits to members of the LUCIE Community.

How long do you keep your personal data?

The length of time we keep your personal data varies according to the purposes for which your data is processed and the contracts or services you use. It can also result from legal obligations of conservation.
In the context of commercial prospecting, your data is kept for a maximum of three years after the last contact or the end of the contractual relationship.
Your data is processed and stored within the European Union. However, in very rare cases, it may be transferred outside this territory.
When this is the case, you are specifically informed at the time of collection and we implement measures to ensure that European legislation is respected in order to provide you with greater security.

Exercising your rights

The Agency’s Data Protection Officer (DPO) is your contact for any request to exercise your rights regarding this processing.

  • By e-mail:
  • By post: Agence LUCIE – 46 boulevard de Sébastopol – 75003 PARIS

Complaint to the LUCIE Agency

If, after having contacted us, you feel that your rights regarding your data have not been respected, you can send a complaint to Agence LUCIE at the following e-mail address: